Why build on an integrated platform instead of creating a native app?

In this episode of Modern Work Mondays, Nolan and Jeff unpack the practical reasons for choosing an integrated approach, from built-in security and governance to smoother workflows and easier updates. Here’s a breakdown of the key points they discussed.

1. Integrated platforms come with built-in security and governance

One of the biggest advantages of building on an integrated platform is the security and governance framework that already exists. Identity, provisioning, access controls, and compliance tools are already in place, which means the organization does not need to reinvent any of it. This simplifies onboarding and ensures that frontline teams can be given the exact applications and permissions they need from day one.

2. Simplified management for IT and store operations

Managing a native app comes with ongoing overhead: publishing, testing, updating, and ensuring compatibility across devices. An integrated platform removes much of that complexity. Applications added to an integrated platform fall under the same management tools, reducing the operational burden and keeping everything consistent across locations and roles.

3. A more seamless user experience for frontline teams

Frontline workers often switch between communication, tasking, dashboards, and other tools. When these tools all live inside one platform, the experience becomes much smoother. There’s less jumping in and out of apps, less training required, and fewer disruptions in daily workflows. It becomes one place to work, not a collection of disconnected apps.

A clear case for integration

Choosing between a native app and building on an integrated platform comes down to what makes sense for the people who use and support these tools every day. Integrated platforms take a lot of the heavy lifting off IT and frontline teams by simplifying security, governance, updates, and daily workflows. For many, it’s a more practical way to reduce friction and keep store operations running smoothly.

Catch the full episode below: