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Terms and Conditions

1. Introduction

Welcome to "Text For Help". By scanning the QR code and sending a text message to the specified phone number, you agree to be bound by these Terms and Conditions. Please read them carefully.
 

2. Service Description

"Text For Help" is a messaging service where customers can scan a QR code to initiate a text message to a specific phone number. Each message should include a keyword to inform our staff about the context of your message, ensuring it is routed to the appropriate department.
 

3. User Consent

By sending the initial message, you: a. Consent to receive responses from our staff for the duration of the chat session. b. Acknowledge that the chat session will remain active for a period determined at the store's discretion.
 

4. Use of Service

The service is intended for genuine inquiries and communication with our staff. The following are strictly prohibited: a. Sending abusive, offensive, or inappropriate messages. b. Misusing the service in any manner that disrupts its normal operation or affects other users.
 

5. Message Filtering and Blocking

We reserve the right to filter and block any messages deemed abusive or inappropriate. Repeated misuse of the service may result in permanent blocking of your number from our system.
 

6. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
 

7. Amendments to Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. Your continued use of the service following any changes constitutes your acceptance of the new Terms and Conditions.
 

8. Contact Information

If you have any questions about these Terms and Conditions, please contact us at 778-433-SYNQ or reach out to the store's management for questions about their own usage.

Privacy Policy

SYNQ Technologies is committed to protecting the privacy of our customers and users of our products and services. This Privacy Policy applies to information we collect when you use our websites, mobile applications, and other online products and services (collectively, the "Services") or when you otherwise interact with us.
 
We may collect several types of information from and about users of our Services, including:
 

  • Personal information, such as name, email address, postal address, phone number, and other contact details.

  • Demographic information, such as age, gender, and interests.

  • Technical information, such as IP address, browser type and version, and information about your device.

  • Usage information, such as how you use our Services and what features you access.


We collect this information for the following purposes:
 

  • To provide and improve our Services, including to personalize your experience and to communicate with you about products, services, and events that may be of interest to you.

  • To understand how our Services are being used and to troubleshoot problems.

  • To comply with legal obligations, such as to perform a contract with you or to comply with applicable laws and regulations.

 
We may share your information with third parties in the following circumstances:
 

  • With service providers who help us operate our business, such as website hosting, data analysis, payment processing, and customer service. With third parties for marketing and advertising purposes, with your consent.

  • As required by law, such as to comply with a subpoena or similar legal process.

  • With third parties in connection with a merger, acquisition, or sale of all or a portion of our assets.

 
We take steps to protect your information from unauthorized access, use, or disclosure. We use encryption and other security measures to protect your personal information and to secure our websites and other online services.
 
You have the right to access, update, and delete your personal information, as well as to withdraw any consent you have given us. You also have the right to object to the processing of your personal information and to complain to a data protection authority. To exercise these rights, please contact us as set forth in the "Contact Us" section below.
 
We may update this Privacy Policy from time to time. We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our collection, use, and sharing of personal information.
 
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at contact@synq.com.

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